Michelle Millman on Journalism, Social Media and Being a Survivor

What makes a great journalist? Someone who works hard to uncover the truth, stays on top of trends and issues, frames the discussion, and turns their personal struggles into teachable moments for viewers and/or readers? Yes, all of that and more. In my youth, Linda Ellerbee, Max Robinson and Cecilia Alvear were three outstanding journalists who stood out. Not just for what they reported, but for what they gave to their profession.

When you observe the stellar career of Seattle’s Michelle Millman, you come to the very same conclusion. She’s a veteran journalist who thinks globally about topics, and can brilliantly conceptualize and present them for “local consumption.” Her intellect and command of topics is as impressive as her ability to connect with an expansive and diverse region of viewers. But what has endeared Michelle to an international audience is how she looked adversity in the face, and beat breast cancer.

When one goes through something of this magnitude, they lean on their family and friends the most. But when you are a media personality known for your uncommon generosity, tens of thousands of viewers become supporters you can lean on, too. So the power is not just in how Michelle speaks to the news camera or a teleprompter. It is also in her inspiring story of courage and triumph. I was happy when she agreed to share her thoughts about the state of her profession, and how her life has been transformed.

Photo Courtesy of Michelle Millman

In recent years, we have seen reporting that integrates traditional media with social media. How effective do you believe this has been?

Michelle Millman: I think social media, together with traditional media gathering, can be effective. Through Twitter and/or Facebook I am able to reach people who have a story to tell or have some connection to a story I am covering. I have to admit, this is a little harder to accomplish the traditional way. Don’t get me wrong, the “old school” way of making calls, finding addresses or knocking on doors still works, but it’s amazing how fast you can reach people through social media. Also through Twitter and Facebook I can tell my followers what story I am working on or when I’m anchoring a newscast what compelling stories are coming up — it is my hope that immediacy drives more viewers to our newscast.

Also, with the popularity of social media traditional journalists are now competing with bloggers who live right in the community they are blogging about — who knows an issue better than someone who lives in that neighborhood or community? Continue reading

Top 10 Social Media Week Influencers (INFOGRAPHIC)

Social Media Week is one of the most highly anticipated events in the social space. Every February and September, authors, strategists, journalists and enthusiasts gather for five days of lectures, panel discussions, and huge networking events in six continents.
OmLondon and AdobeUK formed a partnership to closely examine the tweets and online chatter for the week. They sifted through the data of more than tens of millions of people using Social Media Week hashtags, and created an infographic (pictured below) of the top influencers during that period. I was both honored and humbled upon the news that I made the top ten along with some great tweeters, including Ann Tran, one of my Huffington Post writing partners.
Social Media is an ongoing global conversation, a universal language that knows no boundaries. The numbers from OmLondon and Adobe affirm the power of the medium, and its ability to connect people in extraordinary ways. 

9 People Who Have Influenced My Social Media Style

Image Courtesy of Buzzom

This is cross-posted on the Smedio blog.

When I joined Twitter and Facebook in January 2009, I had no idea what I was doing. Zero. Zelch. Nada. I didn’t know how to build a following, the importance of third-party apps, and the various ways to drive hits for my then new blog. It took months – six months to be exact – before “tweeting” became a language I fully understood.

Nobody achieves success in social media without some assistance. I’m no different. I have learned from social media veterans who have helped to established the foundation upon which we all stand, and from the newbies who have emerged on the scene and built impressive reputations in a relatively short period. It has been one exciting thrill ride.

It is a full time effort staying on top of the trends, forecasts, and shifts, as well as major changes to major sites like Twitter, Facebook, Pinterest, GooglePlus, and Chime.in. Without the retweets, likes, +1’s, blog comments, and recommendations, I would not be where I am today. So let me single out 9 people (among so many) who have given me great perspective in five crucial areas:

Digital Listening – This is truly an art. And Glen Gilmore and Sung Lee do it exceedingly well. Twitter is perhaps one of the best “listening post” ever created, and understanding the chatter about relationships and events behind the scene takes skill. Gilmore, the advisor to my Twitter Powerhouses Series, is keenly aware of literally every major development and online discussion about disaster preparedness. Lee, whose recent venture I profiled in Huffington Post last Summer, is one of the leading voices regarding the online, Asian-American presence. Both men monitor hashtags, and make extraordinary use of Twitter lists.

Sharing Other Bloggers’ Content – One of the things I always advocate is sharing the content of other bloggers. No, not simply your friends, but, others outside of your immediate circle. Ann Tran and Amy Neumann are pros at it. To them, millions of bloggers around the world simply provide “millions of opportunities for fresh’ content”. Those who understand this, and do this, often thrive in the social space. Besides, it’s fantastic networking.

Connect and Engage – People always ask me why I recommend the names of people in a particular field or city to someone noticeably new to social media. Well, in late 2009, my first year on Twitter, director and artist Kim Sherrell included my name in a tweet, recommending me to some of her friends. It was the first time someone had done that for me outside of a Follow Friday context. It showed me just how creative I could be in bringing people together. Indeed, tweets are most effective when used to inspire, inform, empower…and connect great people.

Make Your Enthusiasm Consistent – I am continually inspired by bloggers Kelly Clay and Christel Quek, two geekettes who live and breathe all facets of social media. Their success is powered not just by the substance of their posts, but also by the boundless, infectious they express about their work. There isn’t one conversation I’ve had with them (not one) where they weren’t very excited about their next projects. Indeed, enthusiasm is great fuel for confidence.

Have a Sense of Humor – No matter how nice and non-controversial I have tried to be, there are people who challenge my ideas, and my reasons for profiling certain people. Always! So it pays to laugh at it sometimes. And who has a better sense of humor about being challenged in social media than Brett Petersel and Khayyam Wakil? They are so funny, so hilarious that they deserve a show in prime time TV. So when someone is questioning your retweet mojo (LOL!), call these guys up, and just laugh at it.

To be clear, these are not the only tips, just the ones that have worked for me. Social media is not just an activity; it is an investment of valuable time and resources. Surround yourself with people who not only support you and stay with you, but inform your thinking about ways to WOW your online presence.